Fraud investigations specialist with 10+ years of experience detecting and preventing financial crimes, including elder exploitation, money laundering, and complex fraud schemes. Proven expertise in cross-agency collaboration, suspicious activity reporting, and training teams on emerging fraud trends.
Professional Experience
EVAFE Investigator
· U.S. Bank
Nov 2024 – Present
Austin, TX · Special Investigations Unit
- Investigate complex, high-profile cases of elder and vulnerable adult financial exploitation as member of new Special Investigations Unit
- Collaborate with law enforcement agencies, Adult Protective Services (APS), and legal sector to address threats preemptively
- Analyze multiple fraud types including romance scams, pig butchering, mass marketing fraud, ACH, wire, P2P (Zelle), and check fraud
- Provide real-time fraud trend analysis to leadership, driving procedural improvements to mitigate emerging risks
Technology Fraud Investigator
· U.S. Bank
Jan 2017 – Nov 2024
Portland, OR · Officer
- Conducted investigations from alerted activity, reviewing financial accounts and online banking patterns
- Compiled Suspicious Activity Reports (SARs) in accordance with FinCEN guidance and served as law enforcement liaison
- Developed procedures and training materials for fraud and money laundering typologies
- Utilized SQL for data research and comprehensive transaction analysis
- Trained and mentored new hires on customer interactions, fraud trends, abuse patterns, and suspicious activity recognition
AML Investigator II
· Capital One
Feb 2015 – Jan 2017
Richmond, VA
- Filed SARs with FinCEN and escalated fraud alerts for investigation
- Led daily team meetings on fraud trends, case statistics, and aged investigations
- Specialized in organized "ring" fraud and managed department-wide ring tracker
- Trained temporary staff and new hires on AML procedures
Fraud Recovery Specialist
· Capital One
Oct 2013 – Feb 2015
Richmond, VA
- Investigated high-end credit card fraud and identity theft claims for high-balance customers
- Coordinated with law enforcement to provide evidence and verify police reports
- Conducted merchant interviews and reviewed transaction receipts to determine fraud patterns
- Liquidated and recovered fraudulent funds
Public Relations Manager
· Nicholas Betts for Congress
Mar 2020 – Nov 2020
Lexington, VA
- Planned and implemented media strategies, scheduled targeted ad campaigns via local TV and radio
- Managed social media accounts and co-wrote press releases and public responses